Delivering & Receiving IDEAL Feedback
Overview
Providing and seeking feedback are often some of the most “difficult conversations” in the workplace. This is because we often lack techniques that will enable us to do it in a constructive and helpful way – so we simply avoid or delay doing it when we should.
This workshop will provide practical tips and techniques so that participants can transform any performance discussion – ranging from weekly check-ins to annual reviews – into opportunities for growth and development. Attendees of this program will gain insight into best practices for giving and receiving effective feedback, as well as the know-how and confidence to do it in a way that can improve performance, increase motivation, and strengthen engagement and commitment at work.
Content of Workshop
- Overview of effective vs. ineffective feedback
- Insight into why giving and receiving feedback is challenging
- Review of best practices for when and how to provide feedback
- Guidelines for balancing positive vs. constructive feedback
- Review of current feedback practices
- Ways to avoid “difficult conversations” when giving feedback
- Guide to using the IDEAL™ technique for providing feedback
- How to assume good intent and align common interests
- Tips on asking for and receiving feedback
Learning Objectives
- Clear understanding of performance feedback best practices
- Specific techniques to effectively provide performance feedback
- Methods to overcome resistance to providing feedback
- How to balance positive vs. constructive feedback
- Opportunity to practice preparing and delivering effective feedback
Target Audience
- This program is appropriate for all levels in the organization who want to improve their ability to give or receive feedback.
Format
This 2.5 hour workshop is conducted on-line in an interactive professional Zoom format which includes small group discussions, analysis of best practices, self-reflection, and opportunities to practice techniques. Participants will gain practical tools, guidelines and perspective that can be implemented in the workplace in their current roles. Q&A opportunities are provided throughout the 2.5-hour session.
