Delivering IDEAL™ Performance Feedback
To learn about offering this course in-house for your organization, contact us at info1@VivoGroup.com. MA Express ID#C-2364
Overview
Providing performance feedback is often one of the most “difficult conversations” for bosses in the workplace. This is because managers often lack techniques that will enable them to do it in a constructive and helpful way – so they simply avoid or delay doing it when they should.
This workshop will provide practical tips and techniques so that participants can transform any performance discussion – ranging from weekly check-ins to annual reviews – into opportunities for growth and development using our proprietary IDEAL™ Framework. Attendees of this program will gain insight into best practices for giving and receiving effective feedback, as well as the know-how and confidence to do it in a way that can improve performance, increase motivation, and strengthen engagement and commitment at work.
Key Topics:
A. Challenges & Benefits of Feedback
B. Feedback Best Practices
C. Effectively Asking For & Receiving Feedback
D. The IDEAL™ Feedback Formula
E. Applying The IDEAL™ Feedback Formula
Format
This 3-hour workshop is conducted on-line in an interactive professional Zoom format which includes small group discussions, analysis of best practices, self-reflection, and opportunities to practice techniques. Participants will gain practical tools, guidelines and perspective that can be implemented in the workplace in their current roles. Q&A opportunities are provided throughout the 3-hour session.
Who Should Attend
- Leaders and managers at all levels in the organization
- Anyone in the organization who needs to provide performance feedback
Seminar Leader
Gwen Acton, PhD, is the CEO of Vivo Group. She holds a doctorate in biology from MIT, and specializes in developing leadership and management skills in life science and technology organizations.
Agenda:
Topic A: Challenges & Benefits of Feedback
1. Why Delivering Feedback is Challenging
2. Benefits of Feedback
3. Nine Feedback Best Practices
Topic B: Feedback Best Practices
1. Guidelines for Timely Feedback
2. Importance of Private Conversations
3. Balancing Positive and Corrective Feedback
4. Positive Feedback Tips
5. Focus on Constructive & Solution Oriented Solutions
6. Keeping Conversations About Work, Not Personal
7. Ways to be Clear and Specific
8. Importance of Two-Way Conversations
Topic C: Effectively Asking For & Receiving Feedback
1. Specifics of Asking For Feedback
2. Useful Questions for Seeking Input
3. Insight on Receiving Feedback
4. Difficult Conversation Tips
5. Giving Feedback to Bosses
Topic D: Applying The IDEAL™ Feedback Formula
1. Common Feedback Situations
2. Feedback Case Example
3. Practice Composing IDEAL™ Feedback
Note to MA Companies
Most Massachusetts companies are eligible for 50%-100% reimbursement for this training through the Express Fund. with course ID#1126818. Applications to the state must be filed at least 21 days in advance of start of training to be eligible.
REGISTER NOW! Upcoming Sessions:
November 3, 2021, 9:00am-noon EST NOTE: REGISTRATION CLOSED
Click here for: Waitlist & Future Sessions
